Who really wrote shakespeares work Essay Example For Students

Who really wrote shakespeares work Essay Who really wrote Shakespeares works? One of the most well-known writers in history is also one of the most controversial writers. William Shakespeare has been credited to thirty-eight plays, but did he actually write all of them. The debate whether he wrote all of his plays has been debated for generations. One of the main reasons was if his education level was high enough to be a world-famous writer. But if Shakespeare didnt write his works, then who did?One of the most controversial and accused writers was Sir Francis Bacon. Sir Francis Bacon was a great scientist and a great writer. He was a well-educated man and his educated level was higher and more advanced than William Shakespeare. He had enough education to write master pieces of Shakespeares caliber. I think the reason he didnt write Shakespeare work was that his literature and writing style was more sophisticated. The way Shakespeare wrote was a type that couldnt be learned in school it was just talent thats why it didnt m atter how high your level of education was. We will write a custom essay on Who really wrote shakespeares work specifically for you for only $16.38 $13.9/page Order now Edward de Vere was another writer though to have written the work of Shakespeare. Since the 1930s de Vere has been strongly advanced as the true author of Shakespeares plays. De Vere represents the social-elitist stratum of the theorists, who believe that a commoner could never have accomplish such genius. De Vere was a nobleman of Queen Elizabeth Is court. Charlton Ogburn an author thought that parallels of the Earls life with materials from the plays. Similarities between Polonius of Hamlet and the Earls Guardian, William Cecil, was thought to be one the biggest pieces of evidences against Shakespeare. The Earl of Oxford stopped writing at an early age, but thought still to be writing under the name of Shakespeare after. The fact that the Earl died before some of Shakespeares last plays were produced really hurt the argument that de Vere wrote Shakespeares works. Other writers such as William Stanley, Earl of derby, Ben Johnson, Thomas Middleton, Sir Walter Raleigh, Queen Elizabeth I and Christopher Marlowe. Christopher Marlowe would have been the perfect ghost writer. He was killed in a tavern fight in 1953. Legend has it that Christopher Marlowe really didnt die. He was a spy of the Queen and able to fake his death. Supposedly Marlowe went on writing the works credited to Shakespeare for many years under the pin name of Shakespeare. The fact that there is no really convincing evidence the story is at the back of the line. Ever since Shakespeare death many have tried to discredit Shakespeare as the writer, but none have seriously threatened the man from Stratford. In 1564, William Shakespeare was born in Stratford, a small town in northwest of London. His father name was John Shakespeare and his mother was Mary Arden Shakespeare. John Shakespeare was a glove maker and also held a position in the local government. When William Shakespeare was seven when he attended the Stratford Grammar School. This school was a strict, dull and demanding school. The teachers werent known for stirring the imagination of the student, they just studied the basics. Shakespeare started as a actor and got his foot in the door. With his acting experience in theatre he began writing. By 1594, he was huge in the London theatre business. He wrote about two plays a year when he was with Lord Chamberlains men. In 1599, Shakespeare and six associates became owners of the Globe, a new outdoor theatre in London. It was one of the biggest theatres of its time, it held about 3,000 spectators. Shakespeare wrote about 37 plays divided into three categories, comedies, histories, and tragedies. He was the greatest writer of his time and a very talented artist. .u6686db49c46fb83be56a91aa33b7157c , .u6686db49c46fb83be56a91aa33b7157c .postImageUrl , .u6686db49c46fb83be56a91aa33b7157c .centered-text-area { min-height: 80px; position: relative; } .u6686db49c46fb83be56a91aa33b7157c , .u6686db49c46fb83be56a91aa33b7157c:hover , .u6686db49c46fb83be56a91aa33b7157c:visited , .u6686db49c46fb83be56a91aa33b7157c:active { border:0!important; } .u6686db49c46fb83be56a91aa33b7157c .clearfix:after { content: ""; display: table; clear: both; } .u6686db49c46fb83be56a91aa33b7157c { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u6686db49c46fb83be56a91aa33b7157c:active , .u6686db49c46fb83be56a91aa33b7157c:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u6686db49c46fb83be56a91aa33b7157c .centered-text-area { width: 100%; position: relative ; } .u6686db49c46fb83be56a91aa33b7157c .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u6686db49c46fb83be56a91aa33b7157c .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u6686db49c46fb83be56a91aa33b7157c .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u6686db49c46fb83be56a91aa33b7157c:hover .ctaButton { background-color: #34495E!important; } .u6686db49c46fb83be56a91aa33b7157c .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u6686db49c46fb83be56a91aa33b7157c .u6686db49c46fb83be56a91aa33b7157c-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u6686db49c46fb83be56a91aa33b7157c:after { content: ""; display: block; clear: both; } READ: Sunbeam Corporation and Chainsaw Al EssayWhat hurts Shakespeares case for writing all of his works was his education level. He had basic schooling but no university education. Some say his writings are writings not learned in school and that his writings are just pure talent. But Robert Greene said that Shakespeare as an actor thought he could write as well or better than well-educated writers. Most great writers have a good educational background, but Shakespeare doesnt so that will always have some cause for debate. The debate of whether Shakespeare wrote his works will be debated for years. Both sides have strong arguments but neither have enough evidence to prove the other wrong, the thing we know is that whoever wrote them they did a spectacular job. So if you cant decide who the author is, just know that they are wonderful masterpieces. Words/ Pages : 955 / 24

leonardo essays

leonardo essays Geniuses come few and far between in history. Hippocrates came in the late BC period. Einstein came in the late 1800s-early 1900s. Leonardo came in between the two of them, but is not recognized as well as they are. He was a brilliant human being. He was a master in the fields of painting, designing, engineering, and science. Most people know him merely as an artist, and some know him as an inventor, but not too many people know him for what he really was. This is because his life and his accomplishments are not taught, as in depth as they should be. During the height of the renascence, a genius was born in 1452 in the small town of Vinci, near Florence. He would become a great artist, engineer, inventor, and a scientist. His name was Leonardo, a name that would soon be associated with the word brilliant. He was born to Piero, the lawyer of the town, and Catarina, who gave Leonardo to his father, and left them both for a man of her social class. She is not mentioned in Leonardo's notebooks, as he was probably too young to remember her. Leonardo grew up feeling different from the other children. He had a strange curiosity that was lacking in the other children. He would buy birds from the markets, and set them free, because he thought it was wrong to keep them locked up in cages. He also had a strange curiosity about the world around him. He kept collections of "snakeskins, odd stones polished by water, birds' eggs, the skeletons of small animals, insects stuck on pins, tadpoles, and strange plants," in his room because they fascinated him. Leonardo would draw the things in his collection in a notebook. When his father saw the notebook, he thought that there was a possibility that Leonardo had a chance to become an artist. Piero went into Florence once a month on business and one time he brought some of his sons work. He showed it to his friend Andrea del Verrocchio. He saw more than just mere t...

Discussion 9-12 Assignment Example | Topics and Well Written Essays - 250 words

Discussion 9-12 - Assignment Example This minimizes the chances of ending up with a procedure that will guarantee the identification of a specific suspect in a lineup (Joycelyn and John). A probable cause hearing is in my opinion a crucial element in determining whether the requirements for probable cause have been attained in situations whereby a suspect has been arrested by an officer of the law, without an official warrant for the suspect’s arrest. I believe that this process is necessary in order to protect individuals from being arrested without sufficient evidence to suggest their involvement in criminal activities or arrests based purely on bad faith. Strictly speaking, vindictive prosecution arises when charges levied on an individual are motivated by vengeance. This situation is considered a violation of the Due Process Clause as outlined in the Fourteenth Amendment. The defense can overcome vindictive prosecution by pointing out the lack of sufficient evidence to incriminate the defendant, the unfair selection of members of the grand jury, variance during trial, and the prosecutor’s misconduct as an advisor to the grand

Corporate Responsibility in Contemporary World of Industrialization - Essay

Corporate Responsibility in Contemporary World of Industrialization - Coca-Cola Case - Essay Example Developments in social sectors, strong check and balance system of media and public opinion also support in forcing the companies to look into their management, products and staff requirements properly. According to the ethics, it is not only the duty of management to look into the strategy and activities of the organization and eradicate all which can inflict any harm on society and environment, but also every staff member and employee is bound to perform the work of his part to run the company according to the prevailing social and environmental responsibilities. "The corporate governance structure specifies the distribution of rights and responsibilities among different participants in the corporation, such as the board, managers, shareholders and other stakeholders, and spells out the rules and procedures for making decisions on corporate affairs."   Coca-Cola is one of the most popular brands among all the world-class products and industries at large. Its name, brand, and logo are thought to be the sign of quality and trust. The company has made so many achievements during nearly quarter past century that it was not dependent on even an introduction anymore. It serves as a milestone in the history of modern public beverages and food industry that are popular among people belonging to all age-groups and socioeconomic classes alike. Coca-Cola was introduced in May 1886 in Atlanta, Georgia and in the beginning, the sale was less than its product. (Quoted in the coca-cola company.com). Presently, it is thought to be at the top in respect of sales among the soft drinks, mineral water, and food products of the globe. â€Å"The Coca-Cola experience†, Lin observes, â€Å"offers a fascinating example of the participation of an international business in local and global market development.The pace, accelerated by its preparations for possible accession to the World Trade Organization (WTO), global business systems like Coca-Cola may help stimulate economic growth, employment, and tax revenue and reshape corporate responsibility subsequently.†

Newtons Second Law of Motion Lab Report Example | Topics and Well Written Essays - 1000 words

Newtons Second Law of Motion - Lab Report Example In this lab experiment, we shall focus on the validation of this law by applying the behavior of an almost frictionless motion of a car on a horizontal aluminum track and a constant force T will be applied on the car. This motion will be recorded by a motion sensor and used to analyze this law. From the experiment and data analysis above, a number of things can be noted. The value of gravitational acceleration in the constant mass of the moving system is greater than the expected value of 9.81m/s2. This means that an increase in the value of gravitational acceleration is directly proportional to the net force. An increase in the net force will cause an increase in the gravitational acceleration. In the second experiment, the value of gravitational acceleration towards the sensor is higher as compared to the value of gravitational acceleration away from the sensor. An explanation to this phenomenon can be attributed to the fact that for an object at rest, the force of gravity acts on that particular objects but on the other hand, a counteractive force from the surface acts on it. For an object on a slope, some of the gravitational force is acted upon by the gravitational force that is provided by the slope. The remaining force may force it to move down slope and hence the data collected. This proves that Newton’s second law is followed

Customer Delight In Banking Sector Marketing Essay

Customer Delight In Banking Sector Marketing Essay One important question which arises in every single managers mind is how he/she can leave an ever lasting mark in the mind of a customer, to make sure he/she comes back and remains loyal to ones organization. Now as services uniqueness life has shortened, every single Bank is providing the same services like its competitor. The only solution for the said question is to delight the customers, which competitors and said banks have failed to do so. Achieving the customer delight and experience requires the organization to realize that it is dynamic and merely represents moving targets or ambitions. However, there is no flat target to accomplish customer delight. This is the age of customer delight where customers receive more than they deserved or have ever imagined. Customer delight in banking sector was never researched till now, as we have found out how the account holder of banks can be delighted not just by their services but by reaching beyond the expectations of the customers. Our research started with exploratory investigation to indentify the elements, which create delight in the mind of customers, which enable us to create a customer delight model with eight variables. They become the fundamentals of a customer delight model. Delight model was tested on Bank account holders, which provided us the successful validation of our research. Customer delight model in Banking provides fundamental elements for creating customer delight for the Bank account holders as Management can focus on eight variables for making sure the customers remain Loyal and remain profitable for the organization. Keywords: Customer Delight, Beyond Customer satisfaction, Delight is banking Table of Contents Table of Contents 3 INTRODUCTION 4 Literature Review 6 Research Methods 16 Qualitative Development of Delight measure 16 Exploratory Investigation 16 Focused Interviews 16 Insights from Exploratory Investigation 17 Insight from Focus Interviews 17 Establishing of Customer Delight Model 18 Customer Delight Model 19 Quantitative Testing of Delight measures 21 Empirical Study 21 Data Collection: 21 Respondents profile 21 24 Data Analysis 24 CONCLUSION AND FUTURE RESEARCH 28 References 29 INTRODUCTION The authors investigated the concept and factors which influence delighting the customers in banking. Exploratory research investigated the factors and elements, which will create customer delight, researched based on focused group interviews, which lead to establishing a customer delight model and later on tested on 300 respondents. This recognized a concrete successful validation of the customer delight model. For establishing a delight model, Customer delight researched based on eight variables, which were investigated by asking open ended questions from various customers, which brought them to the state where they have felt over excited from service or in other words felt delighted from Bank services. Once all the data was gathered then every answer was categorized into Specific categories, which brought us the eight variables. These brought the customer delight in the mind of customer from bank services. Can bank delight its customers with its services? Seems like a simple question but in fact is a hard one to answer as every single bank is providing the same service and life cycle of creating competitive edge which has shortened a mile! Currently banks are concentrating on satisfying the customer from their services but in todays fast moving world, customers cant only be satisfied in just 1 single way in order to remain royal to the bank as all the banks are providing the homogenous services. Even if a single bank comes with unique service then its competitive advantage life time shortens as all follow suit. If the customers cannot remain loyal by being permanently satisfied then how can they become (removed word) permanently loyal to their bank? The solution to that is to delight the customers from their services, now how banks can delight the customer? This, the banks are still unable to discover, this is what actually our research is all about. Eight variables filtered by our initial exploratory research, create the customer delight in the mind of bank account holders from their banks. We emphasize that if these 8 variables are implemented in banking system for their customer; it will create delight and will create an ever lasting effect on the customer, instead of all of the banks providing same services which can not create a room for halting the change loyalty from one bank to another. Customer satisfaction the individuals perception of the performance of the product or service in relation to his or her expectations (Schiffman and kanuk, 2004) era has end and now customer delight profoundly positive emotional situation generally resulting from having ones expectations go beyond to a surprising degree. (Oliver, Rust, and Varki 1997) has started implementing on customers retention. Customer delight is the ever long-lasting answer to success. Customer cannot be delighted if until or unless he/she is not satisfied from the presented services, the factors or eliminates of delightness comes after the fulfilling of satisfying consumer needs. The delighted customer is more valuable for the company as it will help the organization to compete with its competitors. The age of customer delight has started where a customers satisfaction is no longer considered as Bank success or the service provided by it. Competitive edge is no longer applicable because almost every bank is providing the same services in term of quality as well as in quantity. The difference which makes between the banks success is how they fulfill their customer required services at the time when they required the most. Customer delight creates the ever lasting edge for the bank in Red Ocean of banking sector. Now the question arises on how to delight the customer when every bank is providing the same services which cannot be distinguished from each other. This question has a unique set of characteristics because it contains the customer delight process which has never been researched until now. Delighting a customer is not just a simple question to answer because customer delight is not just for overall customers; its for every individual customer of the bank. Literature Review Delighting the customer is very debatable topic as critics has suggested that if once raised the customer expectation bar, later it becomes impossible to give same level of experience to that customer, which in long run will also hurt the companys reputation as explained by Oliver and Rust 2000. Customer delight is a rising concept in marketing and little work has yet been done on it. As such, no consensus is reached about delight but it is generally posited as customer response to unexpectedly good performance from a service firm (Keiningham and Vavra 2001; Kumar 1996). Customer satisfaction is extensively recognized as a key authority in the formation of customers future purchase intent (Taylor Baker, 1994). According to Patterson (1997) customer delight involves going beyond satisfaction to delivering what can be best described as a pleasurable experience for the client. Michael Arthur Johnson explained on his customer delight website that When some one create WOW then you have place a very special peg in the recollection of the customer that is easy to recollect. It creates the opportunity of the customer telling the story regarding their WOW incident to many friends, acquaintances and strangers. It creates the free publicity that you cant place a temporary value to. Customer delight creates a cycle of coming back again and again for the customer. It creates the word of mouth publicity to draw new customers without spending any extra money on advertisement. It brings the firm at the top of the list among the competitors with a unique place in the mind of customers and differentiates one firm from the rest. It permits you to sell your products or services for additional money than the competition. It allows you to make extra return on your investment. Delighted customers are those where you foresee their needs; present solutions to them before they request and where you monitor to see if new or supplementary expectations are mandatory to be deployed. Whats wrong with just providing the customer service to customers when they require as explained by Michael Arthur Johnson. Michael Arthur Johnson says the difference between success and failure is only customer delight. Traditionally delight has been thought of a blend of joy and surprise (Kumar, A., Olshavsky, R.W. and King, M.F. (2001). However a recent study suggests that customer can be delighted without being surprised (Kumar et al., 2001). Although joy remains an important element of delight, the study suggests that a greater number of people are exhilarated, thrilled and to a lesser extent exuberant (Kumar et al., 2001). Satisfied customers are not necessarily leave with a firm; they are purely at ease. Delighted customers on the other hand have greater admiration for the firm and its services. Paul (2000) states: Unfortunately, people dont talk about adequate service. Instead, they tell anyone who will listen about really bad or really delightful services. Paul says that delight generate more positive word -of- Mouth for the company. Being only satisfied with a firms product or services does not necessarily mean that customer will prefer the company or rejects it but its just simple expression of acceptance. Delighting customers is about providing a product and services that are outstanding and stimulates customers preference towards a firm or its services. Companies are also realizing that loosing a customer means loosing more than a single sale: it means loosing the entire flow of purchases by the customer made over a lifetime of purchase. It has also been anticipated that as the level of satisfaction increases, so does customer become loyal to the firms product and services (Kotler and Amstrong 2001). Kumar et al., 2001 explain that these studies found that customers who where extremely satisfied were more loyal than customers who says they where satisfied. From many years customer satisfaction is used for the indicator of organization health and success. In recent times it has been argued that in order to succeed in red Blue Ocean of competitive environment it become a necessity to do more than just satisfy the customer but now organizations have to delight the customer for staying alive in the competition.. Delighting customers is a splendid ideal, but what kind of impact does it have on the company? Does customer delight lead to increased success and good monetary health of the firm? According to Rust and Oliver (2000) Research reviewed here strongly suggests that delight cannot be accomplish without surprisingly positive levels of performance, which as noted previously, require additional effort on the part of the firm or its agents. As Rust and Oliver (2000) explain that delighting the customer for organization can be harmful as the expectation of the customer extends and the customer does not get the level of services he is expecting from the organization. In the end the customer become dissatisfied from the organization. Satisfied customers will also tell others about their favorable experiences and therefore connect in positive word of mouth advertising (Richens, 1983; File Prince, 1992). Customers, who are dissatisfied, are most likely to switch brands and become active in the negative word of mouth advertisement of the brand. Furthermore, behaviors such as replicate purchase and word-of-mouth straight influence the feasibility and profitability of a firm (Dabholkar, P.A., Thorpe, D.I. and Rentz, J.O, 1996), A study was conducted by the Levesque and McDougall (1996) confirms and resistant the idea that unsatisfactory customer service results in a drop of customer satisfaction and hesitation to recommend the services to others. This would lead to large number of customer switching rate of customer to another brand as well as the negative word of mouth. A well known academic article on customer delight is by Oliver, Rust and Varki (1997). The authors give delight both hypothetical and an applied perspective, Delight appears as resulting from a Blend of pleasure and arousal. In their article they have presented a model and a test which has both delight sequence and a satisfaction sequence which leads to intentions of the customers. Model was tested using two consumption experiences a recreational wildlife theme park and a symphony concert. In the test the direct and indirect effects on both consumption experiences and on intentions of delight were not constant to its experiences. His indicates the probable effect of the moderating variables on the impact of delight on behavioral intentions. The model tested in Oliver, Rust and Varki is essentially a conceptual psychological model of the process of delight that can occur within consumption experiences of the customers. From the model of Oliver, Rust and Varki (1997) provide the evidence that delight has three direct antecedents such as Surprising consumption, Arousal or Heightened activation and Positive affect, all these three leads to customer delight. Model develops new insight concerning that produce delight when situation triggers surprise in a content of positive effect and arousal. The conservative wisdom is that if you have satisfied customers then you will have loyal customers. It sounds right, but actually its wrong said by Dr. John T. Self. Not only satisfaction of customer can create loyalty but its more than just satisfying the customers. As further he explains that in his opinion loyalty frequently develops when customers get concerned with the company over the ordinary transaction. Means that all the companies are providing the homogenous services and now customers require other than normal services provided by the company. Hence, customers looking beyond expects more from the services so that they can feel delight and be over whelmed. Berman, B. (2005), suggested that organization have to do more than what the customer expects from them and delighting the customer rather than just satisfying them. Berman differentiate customer delight and satisfaction. As satisfaction relate to the meeting the expectation of the customers or exceeding their expectations as customer delight on the other hand customers receive a positive surprise or delight that is afar their expectations. While comparing the satisfaction, customer delight is more toward the customer positive and emotional response against the service. In customer delight the emotional response as compare to the satisfaction has less memory for customer as compare to the delight. Delight a phenomenon that represents the highest level of satisfaction, leading to a stronger intent to repurchase (Jones and Sasser 1995).Customer delight has never happened without high performance and such performance brings not only benefits to customers but also makes them excited (Kwong and Yau 2002). To delight customers, it necessitates a superior and endless effort from firms to deliver extraordinarily high-quality services. This effort has to be recognized and cherished by customers. The major reason to chase delighted customers is the belief that they are more profitable to serve because they are more loyal, that is to say, they tend to have a stronger intent to repurchase. In general, they are apostles who give unfailing support to the firm (Oliver H. M. Yau and Kenneth K. Kwong 2007). Behaviourally, delighted customers tend to view the firm positively and prefer to buy from it (Keiningham et al. 1999; Schneider and Bowen 1999).Rust et al has stated financially, this preference translates to a profit and represents a stream of future income to the focal firm (Rust et al. 1994). In sum, these positive propositions imply that customer delight is a valuable business goal to pursuit (Rust and Oliver 2000). Customer service is what organization do for the customers but customer delight is what the customer has experience when he has been indulgence with way he wanted to. Customer delight does not come from giving additional services but comes from the quality of services make available to customer at the time he or she required most. Opportunities to delight customers also lay in service provider capability to go above and beyond in service delivery. Long-term relationships with customers offer the opportunity, through personalized service, to go beyond the customers expectations and delight them (Zeithaml and Bitner, 2003), Delight is more likely to occur in state where customers are vastly involved, where service quality is uneven, and where overwhelmingly exceptional performance is unexpected (Oliver et al., 1997). According to Peter, P.J. and Olson, J.C. (1996) Pre-purchase prospect are beliefs about predictable performance of the product; disconfirmation transfer to the variation between pre-purchase prospect and post purchase perception. Customer satisfaction is usually illustrate as the full meeting of ones expectations (Oliver,1980).but Delight is a positive consequence of exceeding the customers expectations (Keiningham and Vavra, 2001),Customer delight create the difference between the only satisfied customer and overwhelmed customer who are more loyal to organization Jack Mitchells latest book Hug Your Customers (2003) provides many instances that illustrate the long-term financial benefits that derive from construction those emotional bonds with customers. He suggests that competitive advantage is built in the course of providing both physical and psychological hugs to customers, eventually delighting them with consistent, zealous and committed customer service. Delighted customers are more likely to inform others that they are delighted, which in turn may draw other consumers to do business with that organization. The delighted customers might also be more likely to increase their own spending with the delighting organization, and exhibit increased customer faithfulness (Keiningham and Vavra, 2001). The possibility of delighted customers to repeat a purchase is known to be about six times more than satisfied customers (Reichheld and Sasser 1990). It represents the highest level of satisfaction, leading to a stronger intent to repurchase (Jones and Sasser 1995). Customer delight is never happened without high performance and such performance brings not only benefits to customers but also makes them excited (Kwong and Yau 2002).This effort has to be acknowledged and appreciated by customers. Customer delight is, therefore, defined as an emotional response creating a much pleasured state concerning a firms soaring performance in service delivery, which is then highly praised (Kwong 2006).Behaviorally, delighted customers tend to view the firm positively and prefer to buy from it (Keiningham et al. 1999; Schneider and Bowen 1999). Financially, this preference translates to a profit and represents a stream of future income to the focal firm (Rust et al. 1994). Long-term relationships with customers present the opportunity, through personalized service, to go beyond the customers expectations and delight them (Zeithaml and Bitner, 2003).Therefore, despite the fact that delighting the customer can be a profitable business practice (Rust and Oliver, 2000), Delight is going beyond simply satisfying the customer to delivering a higher level of satisfaction through exceeded expectations (Oliver et al., 1997). This concept of a higher-level of satisfaction is seen by many practitioners as the way to provide a distinct advantage to the company that does it first and does it well consistently (Chandler, C.H. 1989, p. 30, quoted in Oliver et al., 1997). Delighted customers are more likely to tell others that they are delighted, which in turn may attract other consumers to do business with that organization. The delighted customers may also be more likely to boost their own spending with the delighting organization, and exhibit increased customer loyalty (Keiningham and Vavra, 2001). Prof. Kano, the Kano Model categorizes customer needs into three types of feature. Customers are asked a series of questions that identify the importance of their needs and the following typology of features can be arrived at durability of a car might be considered Basic qualities. They do not satisfy when present, but do dissatisfy when absent. (Elmar Sauerwein, Franz Bailom, Kurt Matzler, Hans H. Hinterhuber 1996) Oliver, Rust and Varki (1997) squabble that delight is a combination of pleasure and arousal (whereas satisfaction is a mixture of pleasure and disconfirmation), and show that both satisfaction and delight can manipulate repatronage intentions. According to Berry, L.L., Parasuraman, A. Zeithaml, V.A. (1988) service quality has become a great competitor and the most powerful competitive weapon which many leading service organizations possess. Service business success has been associated with the ability to deliver superior service (Gale, 1990; Rudie Wansley, 1984). Leading service organizations strive to maintain a superior quality of service in an effort to gain customer loyalty (Zeithaml Bitner, 1996).Evaluating the impact of service quality through customer retention will help companies to gauge the financial impact of service quality (Zeithaml et al., 1996). Customer satisfaction no longer constitutes the convincing focus for success; it has been replaced by customer delight (Brown, W.S., Bowen, D.E. Swartz, T.A. 1992). In todays competitive environment, customers expectations and technological innovation demand that service leaders distinguish them selves from the competition by truly delighting the customer (Kandampully, 1997). Customers perception of exceptional service is often associated with the personal interaction of the employees (Kandampully, 1993). Services management literature has repeatedly emphasized the significance of the human element in the delivery of higher service (Crosby Stephens, 1987; Gronroos, 1990b; Parasuraman et al., 1985; Solomon, m.r., Surprenant, c., Czepiel, j.a. Gutman,(1985)). We now live in a service economy where relationships are becoming more important than physical products (Albrecht Zemke, 1985a), in terms of both our business and our personal lives. Business is nothing but relationship (McCormick, M. 1988) and, within service industries, this relationship is an interactive process (Booms Bitner, 1981). The challenge for todays organizations is not merely to reach the top, but to stay there. If that is an organizations aim, its primary focus should be not just to attract customers, but to gain their loyalty and, thus, their patronage, not merely for the current, but also for the long term. This loyalty, however, is the end result of an on-going, long-term relationship. Such relationships are founded on an organizations ability to maintain and extend its relationships with customers (Gummesson, 1994). According to Levitt (1983), buyer ± seller interaction is similar to a marriage; the quality and duration, however, depends predominantly which the organization manages the relationship. Customer supplier relationships are central to exceeding customer expectations (Parasuraman et al., 1991c). Thus, it is apparent that customers cannot `try out services; they purchase a service prior to experiencing it and must trust it to deliver the perceived service promise (Berry Parasuraman, 1992). According to Kanos theory of attractive quality (2001), success cannot be gained only by listening to what customers say. What needs to be gained is a deeper under-standing of the customers latent needs. He has described the factors that influence customer purchase decisions as a model with three main factors: basic (must-be), performance (more is better or one-dimensional) and delight (excitement or attractive). Additional factors are indifferent and reverse, but these add relatively little to this context. The basic factor must be met; otherwise the customer will react with disappointment or disgust. If all basic factors are met, the customer reaction is neutral. Research generally supports the claim that word of mouth is more influential on behavior than other marketer-controlled sources. Indeed, it has been observed that WOM can be more influential than neutral print sources such as which and Consumer Reports (Herr, P.M., Kardes, F.R. and Kim, J. (1991). Arndt, J. (1967) was one of the earliest researchers into the influence of WOM on consumer behavior. He characterized WOM as verbal, person-to-person communication between a receiver and a communicator whom the receiver perceives as non-commercial, concerning a brand, product or service. Customer delight can be defined as an emotion, characterized by high levels of joy and surprise, felt by a customer towards a company or its offering (product/ service) (Kumar 1996). Thus, customer delight is defined as a rather positive emotional state towards the purchase/consumption experience, generally derived from the surprisingly positive disconfirmation level of perceived performance (Oliver et al. 1997; Rust and Oliver 2000). Delight would be characterized as an emotion made up of cognitive and affective aspects, including here surprise (Kumar 1996). In this sense, Izard, Carroll E. (1977), clarifies that even the cognitive concepts inherent in satisfaction and, consequently, in customer delight such as need and desire -, and its comparative standards are considered affective by nature or, at least, as having an affective component. The differentiation basically occurs at an arousal level of the positive emotional response: at a low level there lies satisfaction; at a high level, delight (Oliver and Westbrook 1993). As Plutchiks, Robert (1980) research and the circumflex model of emotions appears to be one of the earliest and most common source for labeling delight as a mixture of joy and surprise, we review the work of which led Plutchik to conclude that delight was comprised of joy and surprise.Plutchik carried out two studies to determine what emotions resulted from the different combination of pairs of basic emotions. Basic emotions were supposed to be emotions that were instinctual and universal among all the human begins (or even among all mammals) and Plutchik had eight emotions which were considered basic and made up one layer of his circumflex model of emotion. Research Methods Qualitative Development of Delight measure Exploratory Investigation Till now the literature for customer satisfaction has only been studied and proved but the customer delight has never been researched upon. For sound conceptual background and for investigation of customer delight in the banking sector, qualitative study was undertaken to investigate the delight concept especially in the minds of their customers. Almost all the banks are providing homogenous services; our main emphasis is on the customer reaction towards the services provided and the experience they faced when they felt excited and delighted from their banks. Focus interviews with the customers was the main part of our research. This provided us with the exact moment or situation, which created customer delight in the mind of a customer. Creating the base for our focused interviews, we distributed an open ended questionnaire, in which the customers were asked to write down the situation where they felt excited or delighted by the service which their respective bank has provided to them when they really required it. We received many situations described by the customer, where they received the service which made them delighted or when they felt excited. Every single response was carefully studied and put under a category, where situations were the same. Focused Interviews Focused interviews consisted of respondents from all walks of life including Housewives, Businessman, Employees, and students. Every focused interview was based on the category which responded a particular response in the questionnaires. Discussions regarding their response to the questionnaire provided the opportunity for the respondent to explain in detailregarding their moment(removed letter) of getting excited or delighted from their banks service. Discussions were based to bring the respondent to the exact reason or moment on why the customer felt delighted. Every respondent was provided the opportunity to elaborate their experience to reach the moment or reason of delight that they felt from the service. Insights from Exploratory Investigation From the exploratory investigation a remarkably completely different pattern of customer delight came out, which was totally different from the nominal services provided by the banks to the customers. Account holders were satisfied from the service provided by the bank as almost all the banks are providing the same type and quality of services but what made the customers delighted, were the occasion when they were offered or received an out the way service from their bank ,which they never expected or ever received before. All the delights of the customers were situations and occasions based on what they had experienced in their daily routine. Outcomes were categorized into the related fields as to what made a customer feel delight from the service. Insight from Focus Interviews Interviews were summarized in categories of the situation or the time when a customer felt delighted from the banks service. Outcomes were surprising as the customers felt delighted not from the homogeneous services provided by the banks but from the acts which customer had received from the banks other than their normal routine practice. Account holders explained in detail regarding the situations that they have felt from their bank, which caused delight. Customers replies were investigated to reach the exact moment in the time in which they received a delightful service from their bank. As the respondents were from different walks of life so their perception toward delight were also different. If the respondent was already getting same service from his bank then there was no reason to be delighted from the instrument we have purposed. Reactions were very important of customer toward the situation they were asked about, as delight is all about the over whelming experience for the customer. Every focused interview session were categories under eight variables, which become the fundamental elements of the customer delight model. Respondent reached the concession that eight variables, which were the outcome from the exploratory studies were eliminates, made them delight from the service. Establishing of Customer Delight Model After completing the focused interviews and gathering the data of the interviews, we came to an understanding on how to establish the customer delight model as per the outcome of the respective customers interview. Model, which consists of eight variables, was sub defined as per the perception of the respondents. Among these eight variables, six of them had clear understanding in the minds of the customers that it is the factor or eleme

Internet As An Educational Tool :: Technology Computers Learning Papers

Internet As An Educational Tool According to Bookshelf 98, Reference Library, technology is defined as, â€Å"the application of science, especially to industrial or commercial objectives.† It further defines technology as, â€Å"the scientific method and material used to achieve a commercial or industrial objective.† What does all these mean to me? All of these words such as scientific method, commercial, and industrial objective do not seem to have significance in my life. I always treated technologies as something foreign that it really does not have any relationship with me. Up until couple of years ago, I didn’t even know how to get on the Internet. Yes, I heard people bragging about how wonderful Internet was. However, I did not know the amount of information you can get through the Internet. I could not imagine. All I saw was TV size machine. I actually started to browse through the Internet out of frustration. Whenever I asked questions about getting certain information, majority of the people advised me to get on the Internet to get the information. So I started to use Internet. Wow! Have I missed the luxury of using the Internet all these times? Since then, I use Internet to do my assignments or study. I found out that using an Internet saves me time to get information that I needed. Moreover, it gives me the information I was looking for with minimal failure. Now, I rely heavily on Internet to get resources and information. What do I do when people ask me questions? I tell them to get on the Internet. The Internet also has changed my life style; I now seldom write to my friends, instead I send emails to them, I do not go to store to shop but I buy things through the Internet. The Internet virtually covers every category that relate to our daily life such as news, media, health, government and many more. Now, the Internet is the first place I look for any information whether it’s the direction to get to the places or making the hotel reservation. Even though, I use the Internet as my searching tool for information and use it as often as I needed, there still are many areas that I haven’t been exposed to. One of the areas is the education. As a person who wants to pursue the career goal to become a teacher, I thought it would be beneficial to research the websites that are related to education.

Ways to get kicked out of your House

The Reserve Bank of India had prompted the rupee's largest single-day rally since January 998 on 30th august by saying it would provide dollars directly to state oil companies to pay for imports, but the recovery proved short-lived. Economists have long argued that India needs to implement structural economic reforms to bring about meaningful progress. Last year, parliament lifted restrictions on foreign direct investment after much debate As a Citizen: As a citizen of India what I feel is middle class may not have lost faith yet in the economy.On the macro level there might be changes but as a common man or at the Cicero level I don't see any great change except for the hike in prices. Due to the falling rupee the â€Å"Marl's† seem to have great opportunity to reap benefits from the Indian markets. Even the exporters will be benefited due to the fall in rupee. I definitely feel that this falling and depreciating economy is due to the coming elections. Even the financial cond itions are easing are the interest rates are coming down.By : Fleshes shanghai 5 ways to get kicked out of your House By Afghanistan's . Spoil your sister's wedding by insulting and throwing shoes and splitting on the guests. 5. Start roaming naked in your house. Economic situation. † And what I feel is that it will be facing it for few more months. The Indian rupee has lost roughly 12% of its value during the past month. The major reason behind this can be because the country in importing more goods than it is. Micro level I don't see any great change except for the hike in prices. Due to the By : Peevish shanghai

Healthcare Administrator Essay

Abstract This paper discusses and explains how I determined my chosen career field, healthcare administration. I began this paper by discussing the process of choosing not only what major you want to study, but what you will do with that degree once you graduate. I continue by discussing how and why I intend to aspire to becoming a healthcare administrator. The skills and duties that are needed to be successful were explained, along with an overview of what this career is about. Along with the responsibilities of what a healthcare administrator is faced with, I also discuss what skills I have that are going to set me apart from others and what I can bring to the table. This paper also discusses the types of technology and software that administrators should be familiar with along with why it is important to keep up with the advances in technology. An important topic that is also discussed is the challenges that are faced with this career field, and who could benefit from the talents of health care administrators. It is important to be able to provide patients with quality healthcare, and this paper discusses how healthcare administrators give them that care and how I will be able to do so in the future. Duties of Healthcare Administrators: It’s More Than Just a Desk Job Throughout our entire lives, education has been one of the foremost important things to have. It is a privilege, and we continue to learn many things along the way. As we began to grow as young adults, one question was asked by many (parents, relatives, teachers, etc.) and that was: â€Å"What do you want to be when you grow up?† That question is more important now than ever. Through elementary school, our answers were mostly fantasy dreams, such as astronaut, fireman, princess, etc. As we move up to middle school, our answers become more realistic, although still unsure of what we really long to do. High school prepares us to put one step in the door to fulfill  our ambitions and goals in life. College pushes us to see where we are really heading in life and how much work we are willing to put into it. Throughout most people’s lives, they come up with an answer as to what degree they want to pursue in, but that does not answer the question of what you want to do with that degree. Most will ask what you are going to college for and answers such as, business, pre-med, teaching, etc. will come up; but no one thinks to ask, â€Å"What will you do with that degree?† Most of us get lost in the idea of graduating with a diploma in our hands that we forget what is most important. We need to be able to know who we are as a person, and what we want in life before we can begin to even imagine what our lives will be like. I can finally say, with confidence, that the career field I intend to aspire to is a healthcare administrator. To begin, I never knew exactly what I wanted to do when I first started college, which is, in fact, very common. I always felt as though I had to do something that would get the approval of other people in my life, such as my parents, relatives, and friends. As a result, I first decided to major in pre-med. Although I had interest in medicine and working with people in that field, I soon realized that I was lacking a certain passion that should come along with anything that you are pursuing or will be involved in with for the rest of your life. As I then changed my major from pre-med to business, I still wasn’t sure what job I would want with that major. In the beginning, I thought accounting or just simply marketing/management, but that was still very vague. After discussing what success means to me, gathering research, and learning what I am interested in or what I would want for myself, I found that I had an interest in becoming a healthcare administrator. A healthcare administrator is in charge of running and managing a healthcare facility or private medical center (Dutta, 2009). â€Å"He or she is involved with almost every aspect of running the facility efficiently, effectively, and productively and ensuring delivery of quality healthcare by doctors, staff members, technicians and nurses to patients† (Dutta, 2009, para 1). This career field is a good fit for me because I am able to work with those who I wished to have been working with if I had continued to pursue a  pre-med major, but in other ways. By becoming a healthcare administrator, I will be making sure that there will be given quality healthcare to patients. This is an appropriate substitute to caring for the patient hands on because I will still be making sure they are taken care of in the best way possible. This is also a good fit for me because as I talked to family members and friends, they all agreed that business is a better choice for me, but I should also b e working with people. By becoming a healthcare administrator, I will be capable of doing both. Business is usually thought of as desk jobs, or simply suite and ties, but I am determined to do and be more than that. For this job, there are many duties and skills that are critical for success; but most importantly, success is defined as more than the skills of the job. Success is about enjoying what you do and being happy with what you are doing, but at the same time, to be successful means to be able to get the job done in an efficient and effective way. There are many duties that this field requires. There are clerical duties, management duties, types of administrator duties, and training and compensation the job requires (Locsin, n.d.). In small offices, these clerical duties involve tasks such as answering phones, filing patient records, issuing and paying bills, and processing insurance claims. On the other hand, larger facilities may have enough work to assign a single task to inexperienced administrators (Locsin, n.d.). Although clerical duties are not as hands on with the type of work that I am interested in, it is necessary in order to get the job done. Management duties consist of individual or independent work and sometimes administrators are able to initiate projects. This job also includes consulting with department heads and medical staff on their administrative needs, takes care of maintaining and repairing their physical facilities, and represents their organizations at investor meetings or governing boards (Locsin, n.d.). Five important areas that are essential to be skilled in to becoming a successful healthcare administrator are economics, technology, communication, risk management, and strategic thinking (Yaremich, 2013). It is important to know what the economy is like to be able to sort out any expenses that may arise. By being aware, it will help with maintaining a quality care to the needs of patients. Technology  has continued to evolve throughout the years. It is being used for many different things and in different ways of how we operate on a day to day basis. Health records have now been converted electronically and patient records must be tracked; therefore, it is essential to be knowledgeable about various technologies that are being used today (Yaremich, 2013). Communication will always be an important skill to have, no matter what field you are in. Without good communication, the quality of work that is being done will potentially suffer. It is also important to be aware and to be able to communicate with the appropriate people in order to know the latest changes in health insurance, government policies and patient care standards that will have an affect on staff and consumers of your services, and how they relate to your company’s policies and protocols (Yaremich, 2013). Risk management is an important area to be skilled in because you need to be able to control your operation’s financial and safety risks (Yaremich, 2013). Lastly, strategic thinking is an important skill to have because being able to meet the needs of patient healthcare is very important. To be able to decide how and in what ways you can meet the needs of the community is a very important skill to have. You will need to think of ideas and plans of getting the necessary equipment or medicines that are needed or required. Skills that are going to set me apart from the crowd include hard work and ambitions, the need to accomplish my goals, my passion for helping others, and not only my communication skills, but also my listening skills. There is no question that hard work is necessary to be successful in life. What sets me apart from others is how hard I am willing to push myself to get the job done. My ambitions will help me accomplish more than others, and it will continue to help me look for new goals to achieve. My passion for helping others also sets me apart from the crowd because I have always wanted to be able to help others, no matter what I decided to do after college. It has always been a priority to do something that has meaning and importance in my eyes. By constantly wanting to help people, whether it may be in a big or small way, my passion for helping those in need, will make me a successful person. Lastly, not only will my communication skills help me accomplish my goals in life, but m ore importantly, my listening skills will set me apart from the rest. Although it is important to be able to communicate with those around you, sometimes  it is more beneficial to listen to what others need. By pursuing in a career field that requires assisting the health needs of others, it is imperative to listen to what those needs are in order to be able to do so. Listening is a skill that many cannot say they have. By paying close attention to what patients may need rather than what a hospital may want, will have large impacts on how healthcare administration operates. Although I may not have any experience within the field yet, the skills, knowledge, and ability that I bring to the table include: the skills that set me apart from the rest; the ability to learn quickly to accomplish tasks in an efficient and effective way; and the knowledge I have gained from my research, and the knowledge I will gain throughout my career in the future. As mentioned earlier, the skills that I have that will set me apart from others and what I am capable of bringing to the table are: the level of hard work I am willing to push myself to do, along with my ambitions to help me stay in the right direction; the need to accomplish my goals; my passion for helping others; and not only my communication skills, but my listening skills as well. With these skills, I know I will be able to do my job with a sense of satisfaction at the end of the day. Another aspect that I bring to the table is the ability to learn quickly to accomplish tasks in an efficient and effective way. In order to accomplish goals or tasks, you must first learn what is being asked of you and what is necessary to have to get the job done. You cannot learn if you do not ask questions; therefore, I will be asking questions in order to gain more knowledge and learn more quickly. This will, in effect, allow me to achieve my goals in a more efficient and effective way. Lastly, an important aspect that I bring to the table is the knowledge that I have gained from my research, and the knowledge I will continue to gain throughout my career. Knowledge that I have gained from my research include an overview of what a healthcare administrator is and the duties/responsibilities that come along with the job, working conditions/work environment, how healthcare executives and administration can help their employees work more efficiently and effectively, and the career skills that are needed. As stated previously, a healthcare administrator is in charge of running and managing a healthcare facility or private medical center (Dutta, 2009). Doctors, nurses and other healthcare staff have enough to do at medical facilities by  diagnosing and treating medical conditions. But unless they tend to administrative details such as marketing, accounting or budgeting, their healthcare enterprises cannot succeed. Healthcare managers and administrators handle the business end of the medical profession by performing several duties. (Locsin, n.d., para 1) These duties consist of clerical duties, management duties, types of administrator duti es, and training and compensation the job requires (Locsin, n.d.). Other responsibilities that this job requires is working with medical staff members, other employees, health specialists and the organization’s governing board or executive management in order to set budgets, schedules, and ensures availability of facilities with interaction with vendors for supplies, equipment, drugs, and medicines (Dutta, 2009). Work environments that healthcare administrators are faced with are mostly office environments in which they work with many people inside the hospital or with other businesses to ensure quality healthcare (â€Å"Healthcare Administrator†, n.d.). Although healthcare administrators do not generally deal directly with patients on a day-to-day-basis, â€Å"they help to shape policy, make needed changes and lead our nation’s health-related organizations in a way that serves individual patients by helping to improve the healthcare system† (â€Å"Health Administrator†, n.d., para 11). Knowledge I have also gained with my research is how healthcare executives and administration can help their employees work more efficiently and effectively. Three ways to do so would be to break down various barriers to optimal performance, create accountability structures, and standardize processes to eliminate unnecessary and redundant work (Herman, 2011). Lastly, knowledge that I have gained from my research is the skills that are needed for this career field. As discussed earlier, the areas of skills that are needed for this career field are economics, technology, communication, risk management, and strategic thinking (Yaremich, 2013). As technology advances and continues to change, so do people. The way we organize and keep files is now all through technology. To be successful in this field, you must be familiar with or be aware of the technology, software, etc. that is being used. As a healthcare administrator, you must be able to convert files and patient records electronically (Yaremich,  2013). Organizations, hospitals, companies, etc. have moved alongside the trend of developing apps and even carrying iPads within the facility. It is important to be familiar with and to understand the various technologies your patients use to track their health. These can include mobile apps, such as the ones for diabetics to keep tabs on their blood sugar levels, and video-conferencing software that connects housebound patients to your facility’s physicians. (Yaremich, 2013, para 5) These factors matter to this career field because it is imperative that you can access patient files and know their conditions. These factors tie into the needs of the patients and to be able to provide them adequate healthcare. In order for administrators to do this, they must first be familiar with any and all types of technology and software that are being used to store any important information. Every career field is faced with many challenges. A few challenges that healthcare administrators are faced with are competing for healthcare professionals, specializing for growth, preparing for the future, improving patient care through technology, and managing Medicare and Medicaid (Freel, 2012). Competing for healthcare professionals is a challenge because there is a shortage of healthcare professionals, which is hurting the profitability of hospitals (Freel, 2012). Due to this, healthcare administrators must make a plan to address the shortage and compete for the best employees without it costing hospitals as much. Hospital administrators need to build strong relationships with schools that offer healthcare-related degrees in their local communities and across the nation. Additionally, they must make working at their hospital attractive, which means thinking beyond competitive pay and benefits to ensuring each individual employee feels connected to the hospital and has a passion for working for the organization. (Freel, 2012, para 4) Next, specializing for growth becomes a challenge because hospitals are facing competition as new centers are being built. In order to resolve this problem, administrators must be willing to compete for patients and be prepared to sell their hospitals apart through a specialized care strategy (Freel, 2012). Preparing for the future is always difficult when we do not know what the future has in store for us. Due to the fact that hospitals are feeling more  pressure to meet the expectations of growing demand, they must ensure that the efforts of patient satisfactio n are aligned with what consumers expect (Freel, 2012). Improving patient care through technology is a challenge that healthcare administrators face because millions of dollars are being spent on technology, such as electronic medical record systems; but sometimes that may not be the best solution, and may not even benefit the patient. It is a challenge because healthcare administrators have the responsibility for ensuring efficient hospital operations and providing medical care to patients; therefore, they must keep up with advances in medicine, technology, and government regulations and policy changes (Freel, 2012). Lastly, managing Medicare and Medicaid is a challenge this career field faces because there is an abundant amount of people who are unemployed. This causes problems because healthcare administrators are challenged with providing healthcare to patients who are both, uninsured and underinsured, while maintaining fiscal responsibility (Freel, 2012). As a result, â€Å"healthcare administrators must find ways to offset these expenses, while expanding their healthcare services in areas where they can serve more patients† (Freel, 2012, para 14). Healthcare administrators are needed in hospitals, physician group practices, nursing homes, medical centers, etc. In order for doctors and nurses to do their job, they need heath care administrators to do theirs. In order for patients to acquire adequate healthcare, the talents of administrators are needed. We are responsible for making sure hospitals, healthcare facilities, medical centers, etc. are running efficiently and effectively in order to ensure quality healthcare for patients. â€Å"A healthcare administrator’s job is demanding and highly people-oriented. It calls for patience, understanding of evolving health practices and technology, and the ability to communicate effectively with varied audiences and stakeholders† (Dutta, 2009, para 5). In conclusion, after discussing what success means to me, gathering research, and learning more about myself and what I wanted, I discovered my interest in becoming a healthcare administrator. My passion for helping others and having a career in which I could benefit someone else’s life is  why this career field is a good fit for me. There are many skills that are necessary to have to be successful with this career, but I also have many skills that are going to set me apart from others. What I bring to the table are the skills that set me apart from the rest; the ability to learn quickly to accomplish tasks in an efficient and effective way; and the knowledge I have gained from my research, and the knowledge I will continue to gain throughout my career in the future. It is also important to keep up with the advances in technology to be able to provide quality healthcare to patients. Many industries might utilize the talents of this career field because healthcare administrat ors are needed in order for patients to receive quality healthcare from doctors, nurses, staff members, etc. Lastly, challenges will constantly arise with any profession, but it is important to know how to overcome those challenges in order to be successful. References Dutta, P. (2009, June 6). What Is a Healthcare Administrator? | eHow. eHow. Retrieved September 21, 2013, from http://www.ehow.com/facts_5075268_healthcare-administrator.html Freel, M. (2012, January 26). 5 Challenges Hospital Administrators Must Overcome to Succeed in Today’s Rapidly Changing Industry. 5 Challenges Hospital Administrators Must Overcome to Succeed in Today’s Rapidly Changing Industry. Retrieved September 22, 2013, from http://www.beckershospitalreview.com/hospital-management-administration/5-challenges-hospital-administrators-must-overcome-to-succeed-in-todays-rapidly-changing-industry.html Health Administrator | explorehealthcareers.org. (n.d.). Home | explorehealthcareers.org. Retrieved September 20, 2013, from http://explorehealthcareers.org/en/Career/56/H Healthcare Administrator. (n.d.). :: MHA Healthcareers Center ::. Retrieved September 22, 2013, from http://www.mshealthcareers.com/careers/hea Herman, B. (2011, December 6). 3 Ways Healthcare Exec utives Can Help Their Employees Work Smarter. Becker’s Hospital Review. Retrieved September 22, 2013, from http://www.beckershospitalreview.com/hospital-management-administration/3-ways-healthcare-executives-can-help-their-employees-work-smarter.html Locsin, A. (n.d.). What Are the Duties of a Healthcare Manager & Administrator? | Chron.com. Work – Chron.com. Retrieved September 20, 2013, from

When Do IB Results and Scores Come Out

When Do IB Results and Scores Come Out SAT / ACT Prep Online Guides and Tips You’re in an IB Diploma Programme or a few IB classes, and you have slaved all year (or two years) studying for your SLs and HLs. You sat for the exams - where you probably developed carpal tunnel syndrome. Also, you can relate a little too well to this video, but you are hoping you did a little bit better on your IB exams.So when do you get your scores? How do you get your scores? What does your score mean? I will answer all of these questions and more in this article. For the May IB Exam Dates The scores are issued on July 5 of the same year.For example, if you took your test May 2015, you received your scores July 5, 2015. For the November IB Exam Dates The scores are issued on January 5, in the year following the exam.For example, students who took exams in November 2014 received their results on January 5, 2015. Mark your calendar! How Do You Check Your IB Scores? Ask your IB course coordinator for your candidate PIN. Using that number, you can access your own results via the IB’s candidate results website.You will be able to do so one day after results are issued: on July 6 for the May session and January 6 for the November session. You Got Your Score: What Does It Mean? Tests Are Graded on a Scale of 1-7 For a full breakdown of what each score means (what the score criteria is) check out this document from the International Baccalaureate Organization. What IB Scores Will Colleges Accept for Credit? Each school may have slightly different qualifications for getting credit for IB courses, but most college classes give you credit for IB HL classes with an exam score of 5 or higher.Some colleges even wave your general education requirements for those students with an IB Diploma.Others like University of Southern California (my alma mater) give you a full year’s worth of credit to those with an IB Diploma.Look up colleges' individual IB college credit policy by doing a Google Search forâ€Å"[Name of College/University] IB credit policy.†Most universities have a dedicated web page for explaining their IB credit policy. What If You Feel Like Your Exam Score Was Unfair? After the results have been issued, schools can request re-marks for particular students if they feel the result is undeserved.Schools can also receive a range of different types of feedback on their students' performance. If you wish to do so, please contact IB. What’s Next? Are you hoping to squeeze in some extra IB classes? Learn about the IB courses offered online. Studying for the SAT? Check out our complete guide to the SAT.Taking the SAT in the next month? Check out our guide to cramming. Not sure where you want to go to college? Check out our guide to finding your target school. Want to improve your SAT score by 160 points or your ACT score by 4 points? We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Cohorting Colonized Low Risk Patients with MRSA and Using Universal Research Proposal

Cohorting Colonized Low Risk Patients with MRSA and Using Universal Precautions will Increase Patient Satisfaction, Improve pati - Research Proposal Example Since the aim is to cut-down the running costs of hospitals by implementation of newer method, the collection of cost-related data from hospital authorities to make comparisons is also part of this study. B. Study population i. Setting The best possible avenue for this study could be a general hospital, as the availability of multiple specialties provides an opportunity to work in a coordinated manner with all specialties who can possibly contribute to this study. A hospital with a Department of Infectious Disease will be preferred for this study. As the Department of Infectious Disease works with nearly all other departments of the hospital, its position is central in contributing not only to the hospital but also to this study. Presence of an isolation ward is mandatory for this study, due to the fact that MRSA infected cases are the subjects of this study, and they require isolation. In addition to this, a reasonable turnover of patients is also expected to be the norm of the sele cted hospital. The reason for this is the fact that, the higher the number of subjects enrolled for this study, the better will be the results. ii. Subject selection Various specialties of hospital will be informed about the ongoing study. They will be requested to report to the Infectious Disease Department, the presence of suspected cases of MRSA. These cases will then be evaluated in order to make sure they are suitable candidates for this study. A total of twenty patients will be selected from those who are being treated under contact isolation while another twenty will be selected from among those who are receiving universal precautions. Patients who are unable to communicate verbally will not be selected as subjects for this study, as this study also involves interviewing the subjects to assess their wellbeing. Mentally ill patients or children under the age of 13 will also be excluded from this study. iii. Subject recruitment strategy The subjects will be recruited from the h ospital. A clear-cut written guideline/checklist will be provided to the assisting hospital staff for the purpose of selection of candidates. Assistance will be sought from the hospital management and the hospital staff, especially doctors and nurses, who will help to identify the patients who fit the profile for the purpose of this research. Gaining assistance from hospital staff will also decrease our study cost, as the hospitals staff is often well aware of their patients’ conditions and the need to test them again for being suitable for the study-under-consideration will not exist. Willingness of patients to become part of this study will be sought after explaining to them the importance of this study, and how they can contribute to the overall wellbeing of humanity by being part of this study. The consent of each patient will be gained after explaining the purpose and scope of the study. C. Study variables i. Independent variables The independent variables for this study will include the frequency of use of universal procedures compared with the frequency of use of gloves and gowns byhospital staff in the course of their interaction with MRSA patients. These variables will help to determine the incidence of infections transmitted from MRSA patients under study to other patients and staff members in the hospital.It will include the instances where

Survey finding & conclusion Essay Example | Topics and Well Written Essays - 1500 words

Survey finding & conclusion - Essay Example Nonetheless, this sporting activity seems not to be popular among university student and the research was carried to determine their attitude towards the sport and how the same could be increased among the same students. The research was carried through interviews. 3.1. The Cause Taken By the Participating Student in the Research Table 1: showing the respondent per QUTCI Course Figure 1: participating students in the study in relation to the course they are taking 3.1.1. Findings From the findings as indicated in the figure 1 above, it is apparent among the 20 students who participated in the study most of them were those who registered for the diploma studies. Statistically, 14 were registered for diploma studies, 5 were registered for the foundation studies, and only one registered for EAP. 3.1.2. Conclusion Students registered for diploma has the more free time to participate in the study than students perusing other courses. Notably, rock climbing has not become a popular sportin g activity among students since the climbing sites are never around schools among other learning institutions. Additionally, of the students usually consider rock climbing as dangerous activity (Hill, 2007). Therefore, other students never wanted to participate since they might have regarded that the entire excise could have been a waste time since they knew less or virtually nothing regarding rock climbing. This statistics indicates that there are needs to promote the sport among the student even those who feel that they are too busy and committed in their studies. 3.2. Participants According to Ethnicity or Country of Origin Figure 2: showing participant per ethnicity or country of origin Table 2: showing the number of participants per country or ethnicity 3.2.1. Findings It apparent from the graph 2 and table 2 above those different students from different ethnicity perceive the different sporting activity. From the table 2 above, only China, Korea, and India showed a significant participation in the research at figure of 4 for student from china and 3 students each for Korea and India. 3.2.2. Conclusion This indicate that different students form different ethnicity or country perceive research activity in different ways. Some of the student perceives research as means of development through understanding the research question through participation. However, some students usually consider research work as a waste of time and they may convert such time into other useful activities (Hill, 2007). Additionally, different nations usually have different perception to different sporting activities. Therefore, some will tend to understand sporting activities through research especially that affect their citizens directly. For instance, student from Brazil are expected to focus match on research involving football as opposed to rock climbing and this indicates why only one student participated in the research (Kidd, Hazelrigs, and Wilderness Education Association (U .S.), 2009). The same reason may apply to other students; moreover, it is worth noting that students from certain countries never value sporting activities and that result above support their poor participation. 3.3. The Participants who have ever participated in Rock Climbing Ever Participated in Rock Climbing YES NO 3 17 Table 3: Showing the number